E-Bargain ensure our customers to be completely satisfied with their purchases. We believe that our returns and refunds policy should simple and honest. It's designed to give you complete confidence with your purchases with us. We are here to help any enquires please feel free to contact us at sales@ebargain.com.au.


30 Days - Change of Mind Policy

We understand customers might change their mind after purchased. That is why offering 30days Return Policy, please contact us at sales@ebargain.com.au within 30days, we will organise a return with a refund or exchange, minus any postage costs. For products that had free postage, this will be $10.

  • The product must be returned in a brand new, unused condition with full original packaging.
  • If the product's packaging has been opened or damaged, we have the right decline the return completely or we may charge you a restocking fee of 20% of the product cost or $20.00, whichever is greater.
  • Customers are responsible for return postage. Please ensure the product is well packaged. For peace of mind with high value products we recommend Registered Post with tracking and insurance coverage, as we may not be able to assist you if the product lost during transit.
  • exclusion any products purchased for resale or bulk orders will not cover by this policy


30 Day - Defective Product Policy

If your product has developed a fault within the first 30 days, we offer an expedited exchange process. To help us process your exchange faster please ensure:

  • The product does not have physical or liquid damage.
  • The product has its original packaging and accessories.
  • Contact us within 30 days of your purchase and provide your purchase details, and a description and photos of the issues you are experiencing.


Dead on Arrival/Damaged in Transit

  • If your product is damaged in transit or is dead on arrival, please take a photo of the damage or issue with the product, and contact us immediately (same day). We will able to arrange replacement.


Manufacturer Warranty

All new products sold with manufacturer warranty. The warranty covers all manufacturer faults, excluding any misuse of the product (Physical or liquid damage etc). Please contact manufacturers. 

If you experience any issues please contact us via sales@ebargain.com.au


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